Privacy Policy

Effective Date: 29 April 2026

At SpeedyGo Couriers (“we”, “our”, “us”), we are committed to protecting your privacy and handling your personal information responsibly and securely. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, https://speedygocouriers.co.uk/, use our services, or contact us.

We operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Similar courier companies also structure privacy policies around these standards and common delivery data practices. 

SpeedyGo Couriers is a UK logistics and courier company providing services including:

• Same Day Delivery
• Next Day Delivery
• Multi-Drop Deliveries
• Heavy Load Transport
• Dedicated Courier Services
• Business Logistics Support Across the UK

If you have any questions regarding this Privacy Policy, you can contact us through the details provided on our website.

We may collect the following personal information:

• Full name
• Business name (if applicable)
• Phone number
• Email address
• Billing address
• Collection and delivery addresses

• Parcel details
• Delivery instructions
• Recipient contact details
• Special handling instructions

• Invoice details
• Payment references
• Transaction records

(We do not store full debit/credit card details unless required by secure payment providers.)

• IP address
• Browser type
• Device information
• Website pages visited
• Time spent on pages
• Cookies and analytics data

These are standard data categories used by courier providers for bookings, payments, and service delivery. 

We use your information to:

• Process and manage courier bookings
• Provide delivery and logistics services
• Communicate regarding collections and deliveries
• Send quotations and invoices
• Respond to enquiries and support requests
• Improve our website and customer experience
• Maintain internal business records
• Comply with legal and regulatory obligations
• Prevent fraud and protect business operations

We process your personal data under the following lawful bases:

• Performance of a contract
• Legitimate business interests
• Legal compliance obligations
• Consent (where required, such as marketing communications)

This reflects standard UK GDPR handling for service businesses. 

We do not sell your personal data.

We may share your information with:

• Delivery drivers and logistics partners
• Payment processing providers
• IT and website support providers
• Accountants and legal advisers
• Government or regulatory authorities where legally required

All third parties are expected to keep your information secure and process it lawfully.

We only keep your personal data for as long as necessary to provide our services and meet legal, tax, and regulatory obligations.

Business transaction records may be retained for up to 6–7 years where required for accounting and compliance purposes, which aligns with common courier industry practice. 

We take appropriate technical and organisational measures to protect your personal information against:

• Unauthorised access
• Loss or theft
• Misuse
• Alteration
• Disclosure

This includes secure systems, password protection, restricted access, and secure data handling procedures.

Our website may use cookies to improve functionality and user experience.

Cookies help us:

• Understand website traffic
• Improve website performance
• Remember user preferences
• Support contact forms and enquiries

You can manage or disable cookies through your browser settings. Similar courier websites commonly use cookies for analytics and form handling. 

Our website may contain links to third-party websites such as social media platforms or partner services.

We are not responsible for the privacy practices of those external websites. Please review their privacy policies separately.

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent where applicable
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us directly.

We may update this Privacy Policy from time to time to reflect legal, operational, or service changes.

The latest version will always be published on this page.

If you have questions regarding this Privacy Policy or your personal data, please contact us through our website:

Website: https://speedygocouriers.co.uk/

We will respond as quickly as possible regarding any privacy-related concerns.

By using our website and services, you agree to the terms outlined in this Privacy Policy.